Our Contacts

If you have any problems or questions regarding our software, you may contact us.

UNGSoft Developers Group website : http://www.ungsoft.com

General questions about our software (e.g. distribution, translation, sales) :

Send e-mail to:                     info[]ungsoft.com

Technical support and bug reporting:

Before sending e-mail to technical support please take the time to check the following :

• First of all Check System Requirements for your product (you can find System Requirements in Help or README file).
• Try to search Help Documentation - it's most likely that the answer is right there!
• You can also find information in Windows Help if it is related to security issues, user accounts and network troubleshooting
• Check that you made all you can to resolve a problem.

If you can not resolve a problem anyway, you may send e-mail to technical support.

Technical support e-mail:       support[]ungsoft.com

• Only users who purchased and registered our software can get technical support (except registration issues and freeware products).
• You can use only English or Russian language when sending e-mail to us. Other languages are not supported.